Shipping policy

International Delivery

We deliver internationally! Whilst we have import and export processes in place, sometimes your goods will be subject to further charges by your country’s Customs Office. You will be responsible for any additional charges.

Shipping countries: United Kingdom, Andorra, Argentina, Australia, Austria, Azerbaijan, Bahamas, Belgium, Bolivia, Bosnia & Herzegovina, Brazil, British Virgin Islands, Bulgaria, Canada, Cape Verde, Cayman Islands, Chile, China, Colombia, Cook Islands, Costa Rica, Croatia, Cyprus, Czech Republic, Denmark, Ecuador, Estonia, Falkland Islands, Faroe Islands, Finland, France, French Guiana, French Polynesia, French Southern Territories, Germany, Gibraltar, Greece, Guernsey, HongKong, Hungary, Iceland, Ireland, Isle of Man, Israel, Italy, Japan, Jersey, Latvia, Lithuania,  Luxembourg, Malaysia, Malta, Mexico, Monaco, Montenegro, Morocco, Netherlands, New Zealand, Norway, Peru, Poland, Qatar, Réunion, Romania, Saint Lucia, Saint Martin, Saudi Arabia, Singapore, Slovakia, Slovenia, South Korea, Spain, Sweden, Switzerland, Ukraine, United States, Uruguay

Shipping

1. We will deliver the Goods, to the Delivery Location provided at checkout.  

2. We aim to ship all orders same day if received by 3pm GMT. Please check the item description thoroughly, as our 'Made to order' items may take up to 10 weeks. 

3. We do not ship on Fridays and Bank Holidays. 

4. We do not generally deliver to addresses outside England and Wales, Scotland, Northern Ireland, the Isle of Man and Channels Islands. If, however, we accept an Order for delivery outside that area, you may need to pay import duties or other taxes, as we will not pay them.

5. You agree we may deliver the Goods in instalments if we suffer a shortage of stock or other genuine and fair reason, subject to the above provisions and provided you are not liable for extra charges.

6. If you or your nominee fail, through no fault of ours, to take delivery of the Goods at the Delivery Location, we may charge the reasonable costs of storing and redelivering them.

7. The Goods will become your responsibility from the completion of delivery or Customer collection. You must, if reasonably practicable, examine the Goods before accepting them.

8. Once the goods have been dispatched via a courier, we cannot cancel an order or redeem the goods. We must be notified of any faulty or damaged goods within 5 working days of delivery.