Shipping policy

International Delivery

We offer international delivery to the countries listed below. Delivery availability, shipping costs and delivery times may vary depending on the destination.

Delivery Zones

We currently ship to:

United Kingdom, Andorra, Argentina, Australia, Austria, Azerbaijan, Bahamas, Belgium, Bolivia, Bosnia & Herzegovina, Brazil, British Virgin Islands, Bulgaria, Canada, Cape Verde, Cayman Islands, Chile, China, Colombia, Cook Islands, Costa Rica, Croatia, Cyprus, Czech Republic, Denmark, Ecuador, Estonia, Falkland Islands, Faroe Islands, Finland, France, French Guiana, French Polynesia, French Southern Territories, Germany, Gibraltar, Greece, Guernsey, Hong Kong, Hungary, Iceland, Ireland, Isle of Man, Israel, Italy, Japan, Jersey, Latvia, Lithuania, Luxembourg, Malaysia, Malta, Mexico, Monaco, Montenegro, Morocco, Netherlands, New Zealand, Norway, Peru, Poland, Qatar, Réunion, Romania, Saint Lucia, Saint Martin, Saudi Arabia, Singapore, Slovakia, Slovenia, South Korea, Spain, Sweden, Switzerland, Ukraine, United States and Uruguay.

We do not currently ship to countries or territories that are not listed above.

For deliveries to the United States, we ship to addresses within the United States. Shipping costs are calculated and displayed at checkout based on the delivery address and shipping service selected.

Shipping Costs

Shipping costs are displayed at checkout before payment is completed. The shipping cost will depend on the delivery destination and shipping service selected.

For international orders, the customer is responsible for any import duties, customs charges, taxes, tariffs or other fees imposed by the destination country or customs authority. These charges are not included in our shipping cost unless explicitly stated at checkout.

We are not responsible for charges imposed by customs or the destination country, and these charges must be paid by the customer where applicable.

For deliveries to the United States, any applicable customs duties, import taxes or other charges imposed by US Customs or other US authorities are the responsibility of the customer unless explicitly stated otherwise at checkout.

Shipping & Delivery Times

Handling Time

Orders for in-stock items received before 3pm GMT Monday–Thursday are generally dispatched the same working day.

Orders received after 3pm GMT, or on Fridays, weekends or Bank Holidays, will be processed on the next working day.

Made-to-order and bespoke items have a longer production time. Please check the individual product description for the estimated production time before ordering. Made-to-order items may take up to 12 weeks to be completed before dispatch.

Transit Time

Once your order has been dispatched, the delivery time will depend on the destination and shipping service selected at checkout.

The estimated transit time shown at checkout applies from the date the order is dispatched and does not include the handling or production time required before dispatch.

Please note that international deliveries may take longer than the estimated transit time due to customs clearance, import procedures or circumstances outside our control.

Important Delivery Information

We do not generally deliver to addresses outside the countries and territories listed above.

If you or your nominated recipient are unavailable to accept delivery, additional costs may apply for storage and/or redelivery where these costs are reasonably incurred.

Responsibility for the goods passes to the customer once delivery has been completed or the goods have been collected.

Please inspect your goods as soon as reasonably practicable after delivery. Any faulty or damaged goods must be reported to us within 5 working days of delivery.

Once an order has been dispatched by the courier, we cannot cancel the order or redeem the goods.

For international orders, customers should also be aware that customs clearance can affect delivery times and that any applicable customs duties, taxes or other border charges remain the customer's responsibility unless stated otherwise at checkout.